There are many things I love about the Epson Artisan 800 all-in-one I bought at the end of 2008. I love the card reader for transferring images and videos from assorted cameras. I love the sheet-fed scanner. I love the fact that it connects to the network and not my overloaded USB hubs. I love the CD/DVD printer. I love the print quality, which is astonishing.
And I hate the fact that it simply doesn’t want to feed 90% of the custom papers designed for inkjets, in particular the greeting cards I like to make for friends and family. (Yes, I send a lot of e-cards, but I do send printed cards, too. Even to people with e-mail addresses.)
The first side of the card usually prints. But when I follow the handy directions for manual duplexing (since I didn’t buy the optional auto-duplex module), the printer just refuses to feed the paper. To add insult to injury, the error message accompanying the earsplitting beep says “The printer has fed multiple sheets. Check the output tray”—WTF does that have to do with it?—“and press Start.”
I’ve checked everywhere there is to check. And yes, the printer is set to take a heavier weight of paper—in the preferences panel, because there’s nowhere physical to set that kind of thing, as with my old straight-path Epson 1280.
I’ve had Epson printers for years, and been a die-hard fan, but enough is enough. The next printer I get will be an HP. They actually design their printers to work with the wide variety of inkjet papers out there.